As we only sell factory-sealed items we're unable to see the contents of these sealed products, especially boxed items. We do our very best to inspect all goods that arrive here and make sure that they are of high quality before adding them to our inventory.

We sometimes receive information that a product is missing a specific item, not all the correct quantities are included or something hasn't been printed as intended.


This is beyond our control with sealed products. But rest assured we do work very closely with our suppliers and together we are very happy to resolve any issues you may have with your product.

If you do receive a sealed product that is missing an item please leave it as it is once you discover this and get in touch with our support team - support@totalcards.net - as quickly as possible so that we can get in touch with the supplier/ manufacturer ASAP for you.

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