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Single Cards Returns Policy
Single Cards Returns Policy

Card is Wrong or Damaged

Ryan avatar
Written by Ryan
Updated over a week ago

All orders for single cards over £10 will be sent out using warranty tape and in a top loader, this means if 1 card is over £10 It will get this treatment and anything under this price will be sent normally.

This tape is to prevent any foul play that may be done to a Single Cards order. Once this tape has been broken or removed, we cannot accept a return for the Single Card.

We caution customers to carefully inspect the card before removing it from its packaging to ensure the card is correct. All our cards do come straight out of the pack as shown on our YouTube Channel: https://www.youtube.com/c/TotalCards or from bulk submissions from customers and will be labelled with their condition. For brand new cards there should not be any whiting around the edges or damage to the card. If you think you may have got a card with damage, please let our support team know through our support channel - [email protected] - and they will be able to look into this with the investigations team and advise you of what the next steps are.

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