Delays are never fun, and we hate to tell you that you won't be receiving your products on the release date. We are avid TCG collectors ourselves, so we understand the frustration and annoyance in missing the release date of a set. We do apologise for any delays at the moment and thought we would keep everyone up to date and let everyone know what is happening with the products you are waiting for. We will keep updating this periodically and keep everyone informed of what is going on.
At Total Cards we order stock from multiple different suppliers scattered all over Europe. This is to give you the wide range of products you've come to love at the cheapest prices around, however with the current global situation and Brexit, there have been some slight delays in getting you your favourite products. Rest assured we are in constant communication with our suppliers and doing everything we possibly can to get you these ASAP.
We have come a long way from the small company we originally started with a couple of years ago. This has seen us grow and soar to new heights, dealing with thousands of orders on a weekly basis. Before Brexit kicked in we were able to get stock within a week, however, Brexit has left a lot of uncertainty on the supply chains throughout Europe. Pallets are now being held at customs and countries being in lockdown has slowed this process down even further. Pallets that could arrive at us in a week are now taking 2-3 weeks to clear customs and get through to us.
At the moment we are still waiting for the Pikachu V Boxes and the V Tins to arrive with us before we can fulfil all orders for this set, we do hope they'll be with us soon but there are some logistical issues with our supplier which is causing these delays. We're working with them to try and get past the delays and hopefully we'll have some positive news on this soon! As soon as we have any updates we'll contact all of our customers with an update. If you have other items on your order.
Our supplier has dispatched Battle Styles and it is currently en route to us, We are expecting this to arrive any day now. As soon as we receive these our team will be working around the clock to get all orders dispatched. At the moment we expect these to arrive with us within the week.
Ultra Premium Collection
At the moment we have received a small number of Ultra Premium Collections, these are being sent out in ascending order number. We are expecting to receive more deliveries of this item. As soon as our deliveries arrive we will dispatch them.
Pokeball Tin 2021 Display
We have received word from our supplier that they have dispatched these tins and will be arriving with us very soon.
Venusaur/Blastoise VMax Battle Boxes
Our supplier has dispatched these and it is currently in transit, As soon as we receive these we will dispatch all orders for them.
Urshifu V Box
We have been informed that these have been dispatched and are currently en route to us, we are expecting these to arrive within the coming week.
Ghosts from the Past
We have received one of our shipments from Ghosts from the Past, all these have been dispatched, we are expecting our follow-up delivery to be shipped any day now, as soon as this does we will fulfil all remaining orders for this set.
Unfortunately due to international shipping delays, we do not expect Ancient Guardians to arrive in time for its release. We do expect the products to arrive in the coming weeks. We do apologise about this and will get it to you as soon as possible. At the minute we are expecting to receive this by 28/05/2021 at the latest
Magic the Gathering
We have experienced some delays with this set, currently, this set is en route to us and we are hoping to receive it any second now. Once again as soon as this set lands in our warehouse we will send it straight out to everyone.
Digimon Card Game - Ver.1.5 BT01-03 - Release Special Booster
Sadly we are still waiting for our supplier to get hold of Digimon Ver.1.5. At this time we don't have an exact date of when it will arrive but we do know the deliveries are arriving in waves so at the very latest it will be May that we receive them. We are sorry for this delay.
Digimon Card Game - Premium Pack 01
The release date of this product has been pushed back by Digimon, the new release date is 28/05/2021. We are still on track to receive this by then.