Victoria

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Activity overview

Latest activity by Victoria
  • Victoria created an article,

    Battle Styles Update

    We do apologise for the initial delay with Battle Styles, but thank you for your patience and understanding. Sadly, we have been hit heavy with an allocation on the Elite Trainer Boxes, Checklanes ...

  • Victoria created an article,

    Information Regarding Pokemon Product Prices

    During Covid-19, the Pokemon TCG has received unprecedented demand. So much demand that the supply cannot keep up and this has caused huge price hikes to the products we love so much. Recently we r...

  • Victoria created an article,

    May 2021 Pokemon Products Delivery Update

    Galarian Rapidash V Box The Galarian Rapidash V Box has been allocated and we will be receiving further stock for this product in the backend of May however, we do have plenty of stock to go around...

  • Victoria created an article,

    When will pre-orders for SWSH6 go live?

    Normally we would put our super low pre-order price very early to let our early bird customers get the lowest price possible. We are now moving this early bird price to much closer to the release. ...

  • Victoria created an article,

    Single Cards Returns Policy

    When returning orders containing single cards, we cannot accept orders if the single cards warranty seal has been broken. This seal ensures there has been no foul play involved with the card during...

  • Victoria created an article,

    The release date has passed and my order hasn't been dispatched

    Recently, due to current delays with international shipments a lot of products are not arriving to us in time for their intended release date. This has been affecting most releases such as  Pokemo...

  • Victoria created an article,

    Why is there an Order Limit on All of Shining Fates?

    As you may be aware, the latest Pokemon TCG expansion has had unprecedented demand therefore, all Shining Fates products have had order limits applied to them. This is not something we would normal...

  • Victoria created an article,

    When will my Shining Fates Order be Dispatched?

    With the latest expansion for Pokémon being so heavily sought after, the question on everyone's mind is when will I be getting my hands on this set? Don't worry you won't have to wait much longer. ...

  • Victoria created an article,

    What happens if I refuse to pay the Customs Charges?

    If you refuse to pay the customs charges, your parcel will be returned back to us. We will issue a refund once we have received the parcel back. Please note this refund will not include the shippin...

  • Victoria created an article,

    I think my booster packs have been re-sealed

    Below is our Policy on Resealed Packs and Tampering With Sealed Products.   We have a number of queries that reach our Helpdesk, with relation to booster packs from various manufacturers that seem ...